FAQs
How much does a typical project cost?
Costs can vary significantly based on dimensions, wood species, and many other details. We can provide a range once you complete our initial questionnaire. After the initial consultation we will provide a more refined range. Once we agree to move forward, we will provide an exact cost estimate prior to the start of the project.
How long does a project take?
This also varies based on the complexity of the project but typically 8-12 weeks after payment of the initial 50% deposit.
How do I make payment?
We accept cash, check and Venmo (2% fee over $1000).
Do you deliver? What if we are out of state?
White glove delivery within 1 hour of our shop is included. White glove delivery more than 1 hour away is available for a fee. We can also flat pack and ship nationwide for an additional fee.
Is there a warranty?
Penwood stands behind all of our craftsmanship. Any issues will be reviewed on a case by case basis. Our ultimate goal is always a happy and satisfied customer.